We give customers a financial springboard from which to grow, invest, fulfil their dreams and contribute to national prosperity.
Loan servicing is the process by which a lender collects interest, principal, and escrow payments from a borrower.
In addition to providing loans direct to customers, SBFC offers specialist loan management services (LMS) to third party financial institutions. SBFC’s LMS clients benefit from our experienced customer care team managing statements of accounts (SOA), repayment schedules, interest certificates and other vital administrative processes on their behalf.
SBFC handles the porting of repayment modes (NACH/ECS) and can transfer equated monthly installments (EMIs) between accounts. For delinquent loans, we provide complete support for clients including phone calls, SMS outreach and field visits. Moreover, SBFC loan management service initiates and executes all legal cases relating to delinquent and non-performing asset (NPA) accounts.
Currently, SBFC services over 10,000 loan accounts with a combined point of sale (POS) value of 2,900 crores.
